VIDEO: FEMA Registration Process – Registration (Part One)

FEMA Registration Process Video Part One

FEMA video about what to expect when registering for FEMA after a disaster – part one of two videos – in American Sign Language (ASL).


What to Expect in the FEMA Registration Process

If you’ve experienced property damage or loss caused by the recent disaster, you should apply for disaster assistance with the Federal Emergency Management Agency – even if you have insurance.

Survivors in the counties affected by the disaster can apply for disaster assistance that may include money to help pay for temporary housing, emergency home repairs or other disaster-related expenses.

Also, homeowners, renters and business owners may qualify for low-interest disaster loans from the U.S. Small Business Administration (SBA) to help recover from losses not covered by insurance, grants or other sources.

Here are three steps to follow when applying for federal disaster assistance.

Step One: Registration

  • Register with FEMA.
  • Call 800-621-3362. For TTY call 800-462-7585. If you use 711 or Video Relay Service (VRS) you can call 800-621-3362.
  • Go online at
  • Use the FEMA app for smartphones.
  • You also can register with FEMA at a disaster recovery center. Find the nearest center by going online to
  • If you have insurance, contact your agent and register with FEMA.
  • When calling FEMA, it is helpful to have the following information handy:
    • Social Security number
    • Address of the damaged primary residence or apartment
    • Description of damage
    • Information about insurance coverage
    • A current contact telephone number
    • An address where you can receive mail
    • Bank account and routing numbers for direct deposit of funds
  • If you are contacted by the SBA regarding a low-interest disaster loan application, it is important to complete and submit it as soon as possible. Returning the application does not obligate the survivor to accept an SBA loan, but it is a necessary step to being considered for other forms of disaster assistance.
  • The U.S. Small Business Administration offers low-interest disaster loans to businesses of all sizes, most private nonprofit organizations, homeowners and renters.
  • SBA also offers low-interest working capital loans (called Economic Injury Disaster Loans) to small businesses and most private nonprofit organizations having difficulty meeting obligations as a result of the disaster.
  • For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955. TTY users call 800-877-8339. Email, or visit SBA’s website at

When applying for assistance, you will receive a nine-digit registration number that can be used for reference when corresponding with FEMA.

FEMA is committed to ensuring people with disabilities or others with access and functional needs get services and assistance. When you register, let FEMA staff know that you have a need or a reasonable accommodation request.

For more information about home inspections and following up with FEMA, please look for this video on the FEMA YouTube page – keyword: FEMA Accessible Home Inspections & Following Up With FEMA.

*Video published August 30, 2017 via the FEMA YouTube Channel*